Privacy Policy

Last updated: January 2025

Information We Collect

At Kodra, we collect information to provide better services to our users. We collect information in the following ways:

  • Account Information: Name, email address, phone number when you create an account
  • Profile Information: Profile picture, preferences, and delivery addresses
  • Transaction Data: Purchase history, payment information (processed securely by our payment partners)
  • Usage Information: How you interact with our app and services
  • Device Information: Device type, operating system, and unique device identifiers

How We Use Your Information

We use the information we collect to:

  • Provide and improve our marketplace services
  • Process transactions and send purchase confirmations
  • Communicate with you about orders, updates, and promotions
  • Prevent fraud and ensure platform security
  • Analyze usage patterns to improve user experience
  • Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share information with:

  • Vendors: Your delivery address and contact information for order fulfillment
  • Payment Processors: Transaction information for payment processing
  • Delivery Partners: Necessary information for order delivery
  • Legal Requirements: When required by law or to protect our rights

Data Security

We implement industry-standard security measures to protect your information:

  • Encryption of data in transit and at rest
  • Regular security audits and updates
  • Limited access to personal information on a need-to-know basis
  • Secure payment processing through certified partners

Your Rights

You have the right to:

  • Access your personal information
  • Update or correct your information
  • Delete your account and associated data
  • Opt out of marketing communications
  • Request a copy of your data

Children's Privacy

Our app is rated 4+ and suitable for all ages. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected such information, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: developer@kodraholdings.com
  • Phone: 0797517178
  • Address: Shankadass House, Moi Avenue, CBD, Nairobi, Kenya