Privacy Policy

Last updated: December 2025

1. Information We Collect

We collect limited personal information that is necessary to provide and operate the Kodra application. This may include:

  • Name
  • Email address
  • Phone number
  • Account credentials and authentication information
  • Purchase and order history
  • App interaction data and usage information
  • Device identifiers and diagnostic data

This information is collected only when required for account creation, order processing, customer support, security, and application improvement.

2. How We Use Information

We use collected information to:

  • Create and manage user accounts
  • Authenticate users and secure access
  • Process orders and transactions
  • Provide customer support
  • Improve app performance and user experience
  • Detect, prevent, and address technical issues or misuse

3. Data Sharing and Third-Party Services

Kodra does not sell user data.

We may share limited data with trusted service providers strictly for app functionality and operations, including:

  • Google Firebase (Authentication, Firestore, Analytics, Crash Reporting)

These service providers process data securely and only according to our instructions.

4. Data Security

User data is protected using industry-standard security measures.

  • All data is encrypted in transit using HTTPS/TLS protocols
  • Access to data is restricted to authorized systems only

5. Account and Data Deletion

Users may request deletion of their account and associated personal data at any time.

To request account deletion, users can contact us at:

Email: support@kodraholdings.com

Upon verification of the request, we will permanently delete the account and related data in accordance with applicable legal and regulatory requirements.

6. Children's Privacy

Kodra does not knowingly collect personal information from children under the age of 13. If such data is identified, it will be deleted promptly.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be reflected within the application or on our official website.

8. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

Email: support@kodraholdings.com

Phone: +254 797 517 178

Address: Shankardass House, Moi Avenue, CBD, Starehe District, Nairobi County, Kenya